Last updated: August 2026
TalkCareAssist ("TalkCareAssist," "we," "us," or "our") is committed to protecting the privacy of visitors to talkcareassist.com (the "Website") and of the patients and clients we serve. We use safeguards designed to protect the privacy of personal information, and we do not use information in any manner not disclosed in this policy. This Privacy Policy governs the privacy practices of the Website.
You can visit the Website without disclosing any personal information about yourself. We may track the internet addresses of visitors to analyze trends, administer the site, understand how visitors move through it, and gather broad demographic information — but this data is not linked to personally identifiable information. It is used to refine our Website, identify our most useful pages, and improve our services.
TalkCareAssist provides call center and patient communication services to healthcare organizations. In the course of that work, our coordinators may handle Protected Health Information (PHI) on behalf of our healthcare clients, governed by a Business Associate Agreement (BAA) and applicable HIPAA requirements. This Website Privacy Policy covers information collected through talkcareassist.com only — it does not govern PHI processed on behalf of a client, which is instead handled under the terms of that client's BAA and privacy notices.
A cookie is a small text file, stored in your browser, that our system can read when you return to the Website. Cookies help us keep track of your visit as you move through our site and, where applicable, let you avoid re-entering information on forms. The Website functions normally if you choose to disable cookies in your browser.
TalkCareAssist uses administrative, technical, and physical safeguards designed to protect the privacy and security of personal information, including role-based access controls, secure data handling systems, and activity logging for audit purposes.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
If we make changes to this Privacy Policy, we will post the updated policy on this page so you always know what information we collect, how we use it, and under what circumstances, if any, we disclose it. If we intend to use personally identifiable information in a manner materially different from what was disclosed at the time it was collected, we will make reasonable efforts to notify affected individuals.
Though we make every effort to preserve your privacy, we may need to disclose personal information when required by law, including in response to a subpoena, warrant, or court order.